Shipping & Returns

Return policy:

ALL SALE ITEMS ARE FINAL SALE!

New and unworn items can be returned or exchanged within 14 days of receipt. No exceptions. 

As each item is made to order- there will be a $7 per item charge for exchanges of size and/or colour. Please read size charts and descriptions carefully and reach out if you have any questions prior to purchase.

Customer is responsible for paying return shipping AND re-shipping of exchanged items.   

Untracked shipping to the US and/or lettermail that does not arrive at its destination is not the responsibility of Tender Heart Co. Please purchase tracked shipping to guarantee insurance and arrival.