Shipping & Returns
ALL SALE ITEMS ARE FINAL SALE!
New and unworn items can be returned or exchanged within 14 days of receipt. No exceptions.
As each item is made to order- there will be a $10 per item charge for exchanges of size and/or colour. Please read size charts and descriptions carefully and reach out if you have any questions prior to purchase.
Customer is responsible for paying return shipping AND re-shipping of exchanged items.
Untracked shipping to the US and/or lettermail that does not arrive at its destination is not the responsibility of Tender Heart Co. Please purchase tracked shipping to guarantee insurance and arrival.